I'm contacting you because:* I have a question about an order I would like to add old orders to my customer account I have a question about yeast Help me assess my brewery's sterility & cleanliness I just want to tell you how much I like you Quality Question or Concern I'm having trouble placing an order I want to place an order I'm having trouble logging in Price Inquiry I have another question
We offer our customers the ability to access most of their old orders from before they registered for a customer account. Adding this functionality carries a one-time $50 fee. We cannot guarantee that we have 100% of your old orders due to gaps in our order database but we will set you up with all of the orders we do have.
Is there anything else you might need to tell us about finding your old orders? Has your brewery changed names? Names of your employees (besides you) who may have previously ordered yeast from Inland? Is there anything we need to know in order to better track down your old orders?
What kind of error are you seeing, or what isn't working properly?* You can upload a screenshot of the error below. That would be very helpful for us to troubleshoot the issue.
Please describe in detail the error you are seeing.* The more detail we can get, the easier it will be to diagnose the problem. Helpful questions to answer: What isn't working specifically? Did you get an error message? What did it say?